Dino Jump New Lenox Inc.
(815) 485-2020
or     
(708)440-0320
Email:dinojumpnewlenoxin@sbcglobal.net
          Frequently Asked Questions
           ADULT SUPERVISION MANDATORY

    Q. How many kids jump can jump at one time?
    A. Our jumpers hold approximately 6-12 kids depending on the size of
    jumper and the age of the kids. Most people split children into groups
    by size and take turns for safety.    

    Q. How long does it take to set- up a jumper?    
    A. Average set up takes approximately 15-30 minutes depending on
    the location of where the jump is to be set up.

    Q. Is there anything I can do to prepare for my
    rental?
    A. Yes, Please have an idea where the jump is to be set up and have
    payment ready. We do not accept credit cards (Payment required at
    the time of delivery).

    Q. What type of surface can you set a jump on?
    A. Grass provides the safest option. A flat surface is required and no
    more than 50 feet from the closest power source. We prefer not to set
    up in muddy or slippery environments.

    Q. What types of themes are available?
    A. Go to our Den Jump page to see our themes.

    Q. Are your jumps like everyone else?
    A. Our jumps include many unique features as described in the safety
    page.

    Q. Can children get hurt?
    A. Yes. Experience has shown us that jumpers are actually safer than
    most school yard playground equipment, but accidents can happen.
    Adult supervision is Mandatory.

    Q. What is your cancellation policy?
    A. Three day minimum is appreciated.

    Q. What is your rain policy?
    A. We will not set up in the rain. If there is a chance of rain, we will
    contact you in the morning of the event. If you choose to have the
    jump, and driver sets it up, and then begins to rain , full payment is
    required regardless of the amount of use.

    Q. Can I have a jump at a park?
    A. You will need to check with each individual park or city to make
    sure they will allow inflatable equipment. If a permit is required, you
    are responsible to get it, not Dino Jump New Lenox Inc.

    Q. Where will the power come from at the park?
    A. Most parks have electrical resources that you can utilize. If not, we
    can provide a generator at an additional cost.